Parfumaire
PARFUMAIRE AI Scent Concierge
Our vision

Léa, your AI scent concierge

An AI voice agent that answers every call, qualifies the request, and hands your team the full context — around the clock.

L
Hello, I'm Léa.

Your AI scent concierge — natural French voice, available day and night.

📈

New Orders / Sales

Léa qualifies prospects, recommends a signature scent, and transfers the call with the full brief.

🔧

Service

She creates the ticket, schedules the callback on time, and sends the client confirmation.

💳

Secure payments

No card numbers over the phone — Léa sends a secure payment link via WhatsApp or email.

How it works
1
The call comes inLéa picks up instantly.
2
Léa understands and actsShe identifies the client, qualifies the need, and prepares the brief.
3
Your team takes overMarcus, Carlos, or Emma receive full context — ready to act.
🌙Available 24/7
🇫🇷Natural French voice — Made in France
🔒US-hosted · SOC 2 · CCPA
⚡Integrated with Zoho, Shopify & WhatsApp

👉 Tap Léa in the next tab to hear her speak.

Demo · AI voice agent

Léa, your scent concierge

Natural French voice, available 24/7. She qualifies, transfers, takes a message — and never writes down a card number.

L
Léa AI scent concierge · Parfumaire
👆 Tap Léa to hear her speak

⚙️ Meanwhile, in the system automatic

No manual action. No re-typing.
Events will appear here once the call starts…

Your team

One cockpit for all three desks

Sales · Service · Billing. Every call becomes a tracked card with a live SLA countdown.

LIVE · TODAY
12
calls handled
4
qualified leads
0
card numbers by phone
2h47
time saved
Sarah Mitchell
The Surf Club · Miami Beach
Transferred
Signature scent · lobby + spa · Business scenting consult
Source📞 Call → Léa
OwnerMarcus
Next stepQuote by Friday
David Chen
Equinox · Coral Gables
Callback <1h
Locker room odor control · neutralization
Source💬 Web diagnostic
OwnerMarcus
The Mondrian
Management · South Beach
New
Lobby signature scent · Parfumaire Pro ×3
OwnerEmma
Single intake: Léa passes context to Marcus · Zoho CRM
#T-2041 · The Surf Club
Parfumaire Pro · spa
Critical
Diffuser down, red light
Callback by—
StatusCallback in progress
#T-2042 · The Surf Club
Parfumaire Pro · lobby
High
Refill empty before due date
Callback by—
StatusNew
#T-2038 · The Mondrian
Parfumaire Pro · floor 2
Normal
Scent too intense
Callback by✓ met
StatusResolved · POD signed 📄
Frontdesk creates the ticket, team calls back before deadline · auto-escalation
#F-311 · The Surf Club
Monthly contract · $189
Pending
Expired card — charge declined
Action🔗 Secure link (WhatsApp)
#F-313 · The Standard Spa
Annual contract · $2,268
Promise
Check mailed — promise to pay
Action📅 Auto-reminder Jun 20
#F-309 · Jessica Lane
Parfumaire · $69/mo
Settled
Subscription card update
Action🔗 Authorize.Net — paid ✓
Compliance: no card number by phone — secure links only
On the field

Your technicians, paperless

Today's route, digital customer signature, automatic archiving. Try the signature below.

📈 Sales workspaceSigned in: Marcus
Parfumaire · Hot leadjust now
📞 Call transferred by Léa

Sarah Mitchell — The Surf Club, Miami Beach. Signature scent for lobby + spa. Reco: business scenting consult.

Lead card — L-1042
ContactSarah Mitchell · +1 (305) 555-0142
Emailsarah.mitchell@surfclub.com
AI recoBusiness scenting consult + monthly
Léa's notesDecision-maker · budget OK

Marcus has full context before picking up.

🔧 My route — Fri. June 13Signed in: Carlos
08:30
The Surf Club — Miami Beach#T-2041 · red-light failure
✓ Done
10:15
The Surf Club#T-2042 · Midsummer Night refill
In progress
14:00
The Standard Spa — Miami BeachMonthly visit
Upcoming
Current site — access
AccessCode 4512B · Mr. Costa
HistoryEarly refill (heatwave)

Technician · Zoho FSM route, no more paper.

📝 Service report — #T-2042The Surf Club · lobby
✍️ Customer signature — draw here with your finger
Parfumaire Service report · Patented technology
Service certificate
Service #T-2042
Date2026-06-13 · 10:47 AM
SiteThe Surf Club · Lobby
TechnicianCarlos Rivera
MachineParfumaire Pro · #4892
"Midsummer Night" 500ml refill installed
Micro-nebulization nozzle cleaned
Schedule verified 7d/7 · 8 AM–8 PM
Customer signature
Ms. Mitchell
Timestamp
2026-06-13
10:47:23
GPS
25.793°N 80.130°W
±5m
Parfumaire LLC · Miami, FL p.1/1
✓ Automatic archiving complete
  • 📁 SharePoint › Surf Club / PODs / 2026 / 06
  • 📧 Copy sent by email + WhatsApp
  • 🎫 Ticket #T-2042 closed in Zoho
  • 📅 Next visit scheduled for July 11

Digital proof · signature, timestamp, auto-archive.

Your customers

Informed, advised, never chased in panic

WhatsApp and email for notifications. An AI assistant on your site to qualify scent leads.

A
Parfumaire AssistantDiagnostic in seconds

Automatic classification

The AI maps every request to a controlled scenario:
🏨 Hotel / spa signature scent
🍽️ Restaurant / retail scenting
🚻 Odor control / restrooms
🌸 Ambiance & signature scent

✅ Lead L-1043 created — web · diagnostic

Scenario—
Recommended product—
Assigned toMarcus · callback <1h ⏱
How we get there

4 phases, first results in 6 weeks

Each phase ships value on its own. Go/no-go decision between each, based on KPIs.

1
Weeks 1–2 · Discovery

Framing & baseline

Workshops, Zoho data audit, Net2Phone SIP test, security review, KPI baseline.
  • Signed Solution Design v2
  • CCPA compliance & security review
  • Training plan per role
Fixed fee$19,000
2
Weeks 3–10 · MVP

Léa as overflow & auto-dunning

Proves ROI in 8 weeks. After-hours Léa, Zoho hygiene, secure link on failed payments.
  • Net2Phone caller-ID → Zoho card
  • After-hours Léa (FR-accent ElevenLabs voice)
  • Authorize.Net webhook + secure link
  • 3 SLA queues in Zoho Desk
Fixed fee$65,000
3
Weeks 11–20 · Industrialization

Léa primary · Digital POD · FSM

Progressive voice cutover, technician routes, customer signature.
  • Voice Léa primary (shadow → 100%)
  • POD PWA + SharePoint archive
  • Praxedo or Zoho FSM (per test)
  • 10 WhatsApp templates + email
  • Stripe Billing migration 50%
Fixed fee$95,000
4
Weeks 21–26 · Growth

"Scent diagnostic" funnel & cockpit

New B2B lead funnel + AI summary on every call.
  • Scent assistant (4 scenarios)
  • Landing page per scenario
  • Cross-desk cockpit dashboard
  • AI summary of every call
Included in Phase 3 / Build Full
Year 1 commitment

Total investment

All-in: Discovery + Build + Run · Pass-through usage at cost + 10%
Discovery & Design$19,000
Build MVP$65,000
Build Phases 3-4$95,000
Run / Managed AI (12 months)$45,600
Total Year 1~$225k

Payback < 9 months · ROI ~2× year 1, ~3.5× year 2

For your CTO

Under the hood

2026 stack, US data residency, security-by-design. Built to last.

📞
CallsNet2Phone → Aircall
🛒
ShopifyParfumaire B2C
events · webhooks · conversations
🤖
Léa · Retell AI (US)Deepgram STT · Claude Haiku 4.5 · ElevenLabs Turbo v3 FR
⚙️
Integration hubn8n (AWS US-East) + Cloudflare Workers · lookup, lead, ticket, payment, PDF, notify
🗂️
ZohoCRM · Desk · FSM
💳
Stripe BillingSmart Retries · US
📁
SharePointUS documents
✉️
360dialogWhatsApp · M365 mail
📊
Dashboard & mobile appsLeads · SLA · billing · routes · POD PWA

🇺🇸 US-hosted · Security review delivered in Phase 1 · 0 card data in clear · Langfuse for AI traceability

📐 Full architecture explainer →