Parfumaire
PARFUMAIRE AI Scent Concierge
Our vision

Léa, your AI scent concierge

An AI voice agent that answers every call, qualifies the request, and hands your team the full context — around the clock.

L
Hello, I'm Léa.

Your AI scent concierge — natural French voice, available day and night.

📈

New Orders / Sales

Léa qualifies prospects, recommends a signature scent, and transfers the call with the full brief.

🔧

Service

She creates the ticket, schedules the callback on time, and sends the client confirmation.

💳

Secure payments

No card numbers over the phone — Léa sends a secure payment link via WhatsApp or email.

How it works
1
The call comes inLéa picks up instantly.
2
Léa understands and actsShe identifies the client, qualifies the need, and prepares the brief.
3
Your team takes overDylan, Carlos, or Emma receive full context — ready to act.
🌙Available 24/7
🇫🇷Natural French voice — Made in France
🔒US-hosted · SOC 2 · CCPA
Integrated with Zoho, Shopify & WhatsApp

👉 Tap Léa in the next tab to hear her speak.

Demo · AI voice agent

Léa, your scent concierge

Natural French voice, available 24/7. She qualifies, transfers, takes a message — and never writes down a card number.

L
Léa AI scent concierge · Parfumaire
👆 Tap Léa to hear her speak

⚙️ Meanwhile, in the system automatic

No manual action. No re-typing.
Events will appear here once the call starts…

Your team

One cockpit for all three desks

Sales · Service · Billing. Every call becomes a tracked card with a live SLA countdown.

LIVE · TODAY
12
calls handled
4
qualified leads
0
card numbers by phone
2h47
time saved
Single intake: Léa passes context to Dylan · Zoho CRM
Frontdesk creates the ticket, team calls back before deadline · auto-escalation
Compliance: no card number by phone — secure links only
Service notifications

Service, scheduled and confirmed — automatically

The system books the visit, assigns a service team, and confirms the date with your client — then keeps them posted at every step, so they stop calling to ask.

📅
Service scheduledQuarterly maintenance · auto-booked from ticket #T-2042
Confirmed
SiteThe Surf Club · lobby + spa
Service teamCarlos Rivera · Field Team A
Date confirmedFri, June 13 · 10 AM–noon
Client reply✓ confirmed via WhatsApp
Automated message sequence

📉 Fewer "when are you coming?" calls — the client is informed before they ever need to ask.

Web assistant

Scent finder — qualify leads on your site

An AI assistant on your website asks a few questions, recommends the right solution, and books a callback — turning visitors into qualified leads.

A
Parfumaire AssistantDiagnostic in seconds

Automatic classification

The AI maps every request to a controlled scenario:
🏨 Hotel / spa signature scent
🍽️ Restaurant / retail scenting
🚻 Odor control / restrooms
🌸 Ambiance & signature scent

✅ Lead L-1043 created — web · diagnostic

Scenario
Recommended product
Assigned toDylan · callback <1h
For your CTO

Under the hood

2026 stack, US data residency, security-by-design. Built to last.

📞
CallsNet2Phone → Aircall
🛒
ShopifyParfumaire B2C
events · webhooks · conversations
🤖
Léa · Retell AI (US)Deepgram STT · Claude Haiku 4.5 · ElevenLabs Turbo v3 FR
⚙️
Integration hubn8n (AWS US-East) + Cloudflare Workers · lookup, lead, ticket, payment, PDF, notify
🗂️
ZohoCRM · Desk · FSM
💳
Stripe BillingSmart Retries · US
📁
SharePointUS documents
✉️
360dialogWhatsApp · M365 mail
📊
Dashboard & mobile appsLeads · SLA · billing · routes · POD PWA

🇺🇸 US-hosted · Security review delivered in Phase 1 · 0 card data in clear · Langfuse for AI traceability

📐 Full architecture explainer →